Care for the elderly in Northumberland.

Nursing, Residential and Respite Care

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Our facilities are designed to give you security, encourage independence and provide the best in nursing, residential and respite care.  Care is very personal and based on the individuals’ needs and preferences.

All Care is Centred on the Person

As part of the process of moving in, we talk to each resident and their family to get a clear and detailed view of each residents’ needs, hobbies, interests, former career, favourite foods etc.

This helps us to not only provide the best possible care for each resident, but also to see each resident as a person.  By preserving dignity, respecting independence and promoting life enjoyment, we help to create a real sense of home.

Facilities

The charity has invested significantly in order to make sure our facilities are of the highest standard.  These facilities include:

  • Overhead tracking for hoisting – All nursing rooms and some residential rooms have been equipped with tracking for hoists should this be necessary. Pressure relieving mattresses are also available subject to an assessment of the needs of the resident.
  • Bathing – All rooms now have en-suite facilities. Most have showers, some in the form of a wet room. There are bathrooms on the ground & first floors, each with a specialist bath.  The bathroom on the first floor is also equipped for use as a hairdressing salon.  In addition to these facilities there is  a wet room on the ground floor.
  • Meals – The menu for lunch and tea, which has at least two options, changes daily and meals can be served either in the dining room or in the residents own room, if desired.  There is also a 24 hour snack menu. [Typical menus can be seen here]
  • Parking – Parking for residents and visitors is also available.
  • Decking and Summerhouse – A patio door from the dining room gives access to a decked area with garden furniture and umbrellas.  Opposite the front door there are steps leading to a summerhouse.  Wheelchair access is also available.
  • Gardens – The gardens are maintained to a high standard and a new garden containing a water feature was opened in June 2015 on the east side of the House.
  • Call system – Each resident’s room is fitted with the ‘Nurse Call System’ enabling staff to speak with the resident when the system is activated.  This system is also fitted to the communal rooms, summer house & staff room.
  • Telephone – Some resident’s rooms have telephone points installed.  A ‘hands free’ phone is available to enable residents to take a call in their own room.
  • Security – Security cameras with recording facilities monitor the front door, internal hallway, back door and summerhouse.
  • Other facilities – Other facilities provided include visits from Dentist, Podiatrist – NHS & Private, Hairdresser, Physiotherapist – rehab team, Communion service on a monthly basis, Library – range of books changed once a month, free Wi-Fi – computer available for the use of residents and volunteers operate a shop trolley once a week.
  • Bungalows and Flat – The supported living units consist of one flat inside the house and 8 bungalows in the grounds, each with the Call System installed. Bungalow & Flat residents can have meals (purchased) in house and can join in all activities.

Accommodation

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We have a variety of accommodation that we can offer subject to availability for new elderly residents and following assessment by our nursing team.

All of our rooms have recently been redecorated, and most have ensuite wet rooms. Some rooms are suitable for nursing and respite care, and have overhead tracking to assist less mobile residents.  Our rooms either have nice views of the garden, or across Corbridge village, and all have 24 hour call systems.

 

Bungalows

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We have 8 furnished bungalows opposite the main house set in an attractive grassed area.  We are the managing agents for our longstanding partner Home Group.  The tenancy is a rolling short hold tenancy.  A concierge service operates as an integral part of the support scheme for tenants.

Eligibility

People who are eligible to apply should be over 55, have a health and social care need as well as a housing need. Application forms are available from the Charlotte Straker office or by emailing office@charlottestraker.org.uk

When a potential service user applies for admission before a vacant property is offered they must be firstly assessed by a member of the Charlotte Straker team to establish if the service can meet the user’s needs.

Respite Care – new Community Respite Bed

We have fundraised to provide one community respite bed for local people to allow free of charge respite for carers/hard pressed families. We wish to provide this service free to users, subject to evaluation, initially for 3 years. Each nursing room costs CSP ~ £40,000 per year to provide. We have currently raised £120,000 for three years, and the respite care bed is now available.

 

About the proposed Respite Care Service

Charlotte Straker has set aside one room to offer a short-term respite care package, subject to availability, for either nursing or residential clients who do not require long stay or permanent admission to a care home.

This room is fully equipped and on the ground floor in the Graham Grant wing.

Who will be eligible?

  1. Age 65 or over. If the client is younger then staff will seek CQC approval.
  2. Those who need care at home and cannot be managed easily without the main carer(s). To provide support for those carers who give personal care.
  3. This may include clients with long term conditions, and /or disabilities. e.g. chronic neurological illness such as Parkinson Disease, Multiple Sclerosis and others such as Stroke, COPD, diabetes, cancer.
  4. The frail and elderly are eligible.

Duration of respite care?

  1. One to two weeks per person per year.
  2. Specific dates will be agreed and booked in the diary.

Planned short stay care has a number of advantages

  • Respite care enables home based family/carers the opportunity to take planned holidays or breaks throughout the year. This may be for a few days or a few weeks. Carers can relax with peace of mind knowing that their relative is in a safe and homely environment with 24-hour care available.
  • Respite stays also build a relationship between the individual, the carer, the home and staff, that can be beneficial should a more permanent stay at the home become necessary at some point in the future.

Our Care

Our aim is to help those who come to live with us, however short their stay, to remain in control of their own lives, as far as possible, and enable them to maintain their independence.

Therefore the client’s personal preferences and care needs are incorporated into their individual care package to ensure continuity of care.

Person centred care is the term for this. Our philosophy is simple – our residents should still feel as if they are living at home with additional support and care.

Standards of Care

We aspire to and achieve high standards in all areas of our work. The April 2016 CQC inspection resulted in an excellent report.  They rated all aspects of the home as Good (is the home safe, effective, caring, responsive and well led?) with an overall rating of Good. There was not one word of criticism.

How much does it cost?

There will be no charge for short stays in this community respite bed. The monies needed to fund this service will in part been raised by the charity through fundraising events, part of the regular donations by ‘Friends of Charlotte Straker’ and donations from the local community.  These efforts will continue to ensure future funding of the respite bed. We are happy to receive any donation of whatever size to support this service. Any donations will be channeled back into funding the respite service.