The standards of care we provide are regulated by the Care Quality Commission (CQC) and we are inspected by them on a frequent basis with a report being issued after each inspection. The reports are public documents and are available to residents, carers and relatives at www.cqc.org.uk
Our Latest Care Inspections
Care Quality Commission Inspection 2016
An unannounced Care Quality Commission Inspection took place on 6th and 7th April 2016 and rated Charlotte Straker as Good in all areas and Good overall.
Please follow these links for more details: Charlotte Straker House Inspection Report Summary 2016 and Inspection Report Charlotte Straker House 2016
Northumberland County Council inspection 2015
Northumberland County Council undertake an annual inspection called QWPS (quality weighted payment scheme).
The Scheme carries out inspections and grading of care homes in Northumberland, and marks are awarded on aspects such as the quality of facilities, management of medication, staff management, health and safety and other quality benchmarks.
- In 2015 Charlotte Straker achieved level 1 (out of 4).
- In September 2016, Charlotte Straker scored 127 out of 130.
Our scores prove that Charlotte Straker provides TRULY excellent care.